Privacy policy

Last updated: September 24, 2026

ALPHAVYR is a brand operated by Bragajuli Desenvolvimento e Licenciamentos de Programas LTDA., a business registered in Brazil under CNPJ 27.412.509/0001-06 (“ALPHAVYR,” “we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase through https://alphavyr.com (the “Services”). Our store is powered by Shopify.

Personal Information We Collect

Depending on how you interact with our Services, we may collect:

  • Contact and order information, such as your name, email address, phone number, billing address, shipping address, and the products you purchase or return.

  • Payment and transaction information, such as payment confirmation, transaction value, and payment method. Payment card details are processed by Shopify and the payment providers available at checkout. We do not store complete payment-card numbers.

  • Device and usage information, such as IP address, browser type, device information, cookies, pages viewed, and interactions with our Services.

  • Communications, including messages, requests, reviews, or customer-support inquiries you send to us.

How We Collect Information

We collect personal information:

  • Directly from you when you place an order, contact us, or subscribe to our communications;

  • Automatically through cookies and similar technologies when you use our website;

  • From Shopify, payment providers, fulfillment providers, shipping carriers, and other service providers that help us operate the store.

How We Use Personal Information

We use personal information to:

  • Process payments, fulfill orders, arrange shipping, provide tracking, and handle returns or customer support;

  • Communicate with you about orders, account-related matters, and customer-service requests;

  • Send marketing emails when you choose to receive them. You can unsubscribe at any time through the link included in those emails;

  • Prevent fraud, protect the security of our Services, and comply with legal obligations;

  • Improve our store, products, website performance, and customer experience.

How We Share Personal Information

We share personal information only when necessary to operate our business, including with:

  • Shopify, payment providers, and technology providers that host or support the store;

  • Fulfillment providers, suppliers, and shipping carriers, only to the extent necessary to process and deliver an order;

  • Email, analytics, fraud-prevention, and customer-support providers;

  • Government authorities, courts, or other parties when required by law or necessary to protect our rights, customers, or business.

We do not sell personal information for money. If we use advertising or data-sharing features that are treated as a “sale” or “sharing” under applicable privacy law, we will provide the notices and opt-out choices required by law.

Shopify

Our Services are hosted by Shopify. Shopify processes personal information to operate and improve the store and its services. Information submitted through our website may be processed by Shopify and its service providers in countries other than your country of residence.

Some Shopify features may use customer data to provide enhanced services, such as fraud prevention, store performance, personalization, or advertising tools, when those features are enabled in our store settings. To learn more about Shopify’s privacy practices, visit:

https://www.shopify.com/legal/privacy/app-users

Cookies and Advertising

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, measure performance, and, where enabled, support advertising.

You can manage cookies through your browser settings. Where required, we provide cookie choices through our website’s privacy controls.

If applicable to your location, you may opt out of certain data sharing or targeted advertising through:

https://alphavyr.com/pages/data-sharing-opt-out

Where required by law, we honor applicable Global Privacy Control signals for the browser and device from which the signal is sent.

Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to opt out of certain uses of personal information for targeted advertising.

To make a request, contact us at:

contact@alphavyr.com

We may need to verify your identity before processing a request. We will not discriminate against you for exercising applicable privacy rights.

Data Retention and Security

We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our agreements.

No online system is completely secure. We use reasonable safeguards designed to protect personal information, but we cannot guarantee absolute security.

Children’s Privacy

Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

International Transfers

Because we operate from Brazil and sell to customers in the United States, personal information may be processed in Brazil, the United States, and other countries where Shopify or our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy when our practices, services, or legal obligations change. Any update will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact:

Bragajuli Desenvolvimento e Licenciamentos de Programas LTDA.
CNPJ: 27.412.509/0001-06
Rua Euclides da Cunha, 255, ap. 403, Bloco 2, São Cristóvão
Rio de Janeiro/RJ CEP 20.490-060
Brazil
contact@alphavyr.com
+55 21 99710-8008